It’s important your members have the correct benefit and procedure information before they plan to receive their care. We ensure the accuracy of this information is given high priority.
All Providers require certain information before they render their services and care to your members. You can rely on us to provide the most current and accurate information to the providers for a hassle free care to be delivered.
Handle customer questions related to policy details, billing, renewals, and more. We ensure that your customers receive accurate, timely information.
Help new policyholders through the onboarding process, ensuring a seamless experience when setting up new policies or making changes.
Assist customers with payment issues, including setting up automatic payments, processing one-time payments, and resolving billing questions.
Around-the-clock support ensures that your customers can get the help they need anytime, anywhere, increasing satisfaction and trust in your brand.
Outsourcing your call center operations to HealthyFort can significantly reduce overhead costs associated with staffing, training, and maintaining in-house customer support teams.
HealthyFort has reduced operational cost for one of the top insurance payers in North America by $24 Million.
Our skilled agents and state-of-the-art technology provide faster resolution times and high-quality service, resulting in improved customer satisfaction and loyalty.
HealthyFort has consistently contributed to the customers CMS 5-star rating.
By allowing us to handle your customer service, your team can focus on what they do best—building and managing insurance policies—while we take care of the day-to-day customer interactions.
Ready to elevate your customer service and enhance your revenue? Contact us today to learn more about how our call center solutions can benefit your company.
#2C-324, BR Arcade, 1st Floor, 2nd Cross Rd, OMBR Layout, Banaswadi Bangalore - 560043, India
Monday - Saturday (Open)
Sunday (Closed)
info@HealthyFort.net
(813) 922-2708